Introductions

Welcome to Ficra Nova!

With headquarters in Kuala Lumpur, Ficra Nova Sdn Bhd provides superior information communication technology (ICT) related services in the Malaysia corporate market.

Ficra Nova Sdn Bhd (Ficra Nova) is focused in providing Managed Services in information communication technology (ICT) related to the Malaysian corporate client. By combining a wealth of experience in delivering managed services for IT operations with an infrastructure built on best-of-breed hardware and software, Ficra Nova provides managed services that are both efficient and flexible. As part of our overall process, we tailor our services portfolio to meet your needs and budget. In this proven, Services-Level-Assurance-oriented approach, we take responsibility for your success and guarantee our delivery.

Our standard managed services offerings covers helpdesk, maintenance, deployment, project management, installation across muiti-technology, and multi-vendor support. We offer single point of contact to ensure accountablity for support services.

We also offers other complementary services offerings, namely, Remote Infrastructure Monitoring services and datacenter-operation support services based on custom or special request by our clients.

We support multiple range of products from Storage like EMC, Brocade, NetApps, HP Server, IBM and Dell Servers. 

 

LEARN MORE ABOUT OUR SERVICES

At Ficra Nova, we have created a company that ensures customer success by delivering solutions that have a lower cost of ownership, enable efficient IT process, and maximize choice. How? We leverage the innovation of the open source community to build enterprise class products, and we package these products with highquality service and support.

The result: practical, powerful business solutions that deliver tangible results. It's about knowing exactly what our customers want:

• Capturing the right amount of innovation to ensure longterm success
• Creating practical ways to mitigate product risk
• Being responsive to specific business problems
• Allowing customers to choose the right technologies and to switch freely between them
• Keeping costs low in the process